DPW Customer Service Center (508) 929-1300 Residents should call this number to report down trees, tree limbs, blocked roadways, sewage backup or other City related storm issues. Citizens should report all trees and limbs down, including those with entangled overhead wires. National Grid should also be notified of all downed wires (see below).
National Grid – 24-hour Customer Service Line is 1-800-465-1212 Downed wires should be reported to National Grid. Some of these wires may be telephone or cable wires BUT all downed wires should be considered dangerous and NOT handled in any way. Everyone should be kept clear of the downed wires.